• briefs crafted from fine lace
• elastic straps on waist
• joined by gold details
Shipping Policy
Polish orders will be delivered within 1-3 working days.
International orders will be delivered within around 7 working days. The shipping fee for delivery to other European countries is between 7 and 10 Pounds
Refund Policy
Customer Complaint
- The Online Store is liable to the Consumer if the sold item has a physical or legal defect (warranty).
- The Online Store is released from liability under warranty if the consumer knew about the defect of the product at the time the contract was concluded.
- If the sold product has a defect, the Consumer may submit a specific declaration about the price reduction or withdrawal from the contract, unless the Online Store immediately exchanges the defective product or removes the defect.
- If the sold product has a defect, the Consumer has the right to demand the exchange of the item for one that is free from defects.
- The consumer cannot withdraw from the contract if the defect is irrelevant. If only some of the products from the order have defects, the consumer has the right to withdraw only the defective items from the contract.
The consumer who is submitting the complaint should send a complaint declaration, proof of purchase and bank transfer details via email to the e-mail address: perilla.sales@perilla.pl, and then send the purchased goods along with the note COMPLAINT to the following address:
CPRC EWA BERNACIAK
94-030, Łódź, ul. Krzemieniecka 2
POLAND
Cancellation / Return / Exchange Policy
Return & Product Exchange
- Basing on Article. 27 from the Consumer Rights Act dated May 30th 2014, the Consumer has the right to withdraw from the contract within 14 days from the date of product delivery without giving a reason.
The Buyer who is returning the items is obliged to send the Online Store a clear declaration of withdrawal from the contract including: information about withdrawal from the contract with reference to the above law, order number, date of order, name, surname and Consumer's address to the e-mail address: perilla.sales@perilla.pl and return the items via shipment with the note RETURN to the following address:
CPRC EWA BERNACIAK
Perilla Lingerie
Poland, 94-030, Łódź, ul. Krzemieniecka 2
General Inquiries
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